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Incoming and outgoing flow

How Convoy works

Convoy proxy

Convoy operates in four steps: ingest webhook, persist webhook, queue, and deliver webhook.


The first operation that is executed when a webhook event is sent to Convoy is ingesting. Convoy ingests the webhook event sent by a source and evaluates the validity of the webhook data. The source mask in the request path is used to identify the endpoint to send the webhook.

Persist into database

The next operation after ingesting the webhook is persisting the webhook into the database. Convoy makes use of a job that picks up new events as they are received and adds them to a queue and a process-event-creation job reads from the queue and writes the events to the database.


Once the webhook is persisted in the database, it is enqueued for delivery. Depending on the type of project, Convoy fetches subscriptions in two ways. For an incoming project, Convoy fetches subscriptions using the source mask ID and for outgoing projects, Convoy fetches subscriptions using the app ID.


This is the final stage of a webhook lifecycle. Convoy generates headers using the project’s hash and encoding settings, merges them with the event’s original headers and performs authentication on the endpoint if it’s configured. Convoy then delivers the webhook to the destination where it’ll be consumed which is commonly a backend application.

Incoming webhooks

Incoming flow

Incoming webhooks are webhooks received from a valid source. Convoy serves as a reliable ingress for webhook events sent from a subscribed source to be delivered to your backend application. For example, webhook events triggered by an action executed from your Paystack dashboard can be sent to your application via an incoming project. Convoy acts as the middleman that enables you to store, filter, and replay webhook events in real-time. Convoy’s incoming projects allow you to receive webhook events from multiple sources, this is particularly ideal for grouping similar services such as payment providers.

Outgoing webhooks

Outgoing flow

Outgoing webhooks are webhooks sent ( dispatched ) from your infrastructure. Convoy serves as a reliable egress for sending out webhooks to your customers. Convoy’s outgoing projects allow you to dispatch webhook events to your various customer endpoints which are configured as application endpoints. Unlike traditional systems, Convoy also enables you to monitor the delivery status of a webhooks sent, retry event deliveries, apply complex filters and search through events sent at a given period, and get notifications about the health of your customer’s endpoints.

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