Troubleshooting

This page contains fixes for some of the known installation and usage errors encountered when using Convoy across different platforms.

Docker and Docker Compose

If you have any issues deploying Convoy with either Docker or Docker compose, please reach out in the Slack channel.

In this situation, ensure that your Redis connection string is in the format:

redis://username:password@host:port

In this situation, ensure your MongoDB instance is a replica set, up and running, and correctly connected:

mongodb://username:password@mongodburi:port/database

In this situation, add the following IPs to your whitelist:

159.89.231.210
159.223.166.174
159.65.239.138