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This page contains fixes for some of the known installation and usage errors encountered when using Convoy across different platforms.

Docker and Docker Compose

If you have any issues deploying Convoy with either Docker or Docker compose, please reach out in the Slack channel.

Redis instance fails to connect.

In this situation, ensure that your Redis connection string is in the format:



In this situation, ensure your MongoDB instance is a replica set, up and running, and correctly connected:


Unable to reach Convoy servers

In this situation, add the following IPs to your whitelist:

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